I appreciate the convenience of online scheduling that Service Street offers. It made my wait shorter when I came in for a repair. The workers were knowledgeable and respectful, and my car was the same level of clean as when I took it in. I waited for my service in the shop, but they do offer complimentary rides if you need to get somewhere while your car gets worked on. This full-service shop does things using a "standard operating procedures" playbook, which works to their advantage and will usually successfully diagnose and repair issues. For me - the air conditioner was functioning, but not as cold as I like, which indicates that there is a leak. Service Street cleared the system and refilled with a UV-reactant freon gas, then using a light to search for the leak. They didn't see it, so they sent me to drive for a few days to later return and see if the leak would be visible. It wasn't visible a few days later, but I have the option of coming back if the system warms up again, and they'll continue to look. Why this is an SOP-type approach: -with a slow leak like mine, some shops would be slower to immediately go with a flush & fill, instead trying some quick fixes, which could have been effective and less expensive, but wouldn't always get to the root of the problem. When you go to Service Street, you'll pay for getting to the root of the issue (read, more $$ than some), but you'll also get a true solution faster.