I arrived five minutes before closing time, and was told that the shop was already shut down and they could not help me get my emissions done. As I started to leave, Jason came out to my window and indicated that he would be able to help me. the other associate quickly left, but Jason kindly stayed late to help me and one other person who pulled in just after me. I was in and out in under 10 minutes, and Jason delivered outstanding customer service on all fronts. I will return because of Jason.