I called early in the morning to see if I could get an appointment, I had already put an online request. The gentleman I spoke to on the phone was very friendly and helpful and told me to come on in and they would take care of me as quickly as possible. Once I got there they told me there was one person ahead and should get finished shortly and then I would be done within 45 minutes to an hour. They were directly on task and target for their estimation for me.